Delivery of Purchase Policy (shipping & handling)

Receiver has to thoroughly check goods before signing on arriving from transport company.
PPC package ALL Stand Up Paddle Boards in our custom double-ply cardboard. All boards are bubble wrapped. We fragile sticker & add this way up stickers to avoid any damage with our carriers.
PPC aim to deliver orders nationwide in 2-4 working days. Delivery to remote areas may take longer. This is subject to the delivery company.
PPC have partnered with Mainfreight Transport & PBT couriers in New Zealand.

All board orders will have an automated tracking number sent you, unless you are collecting from us.

Orders are processed Monday – Friday excluding public holidays.

If you need to change the shipping address please contact us immediately on 0800 400 118 before we send the goods.

Any further questions please contact us – info@pacificpaddlecompany.com